Students & Parents

Family Portal Instructions

St. Joseph’s District Code is SJ-SC

How to set-up your personal FACTS account

• Go to Family Portal Login
• Click on “Create New Family Portal Account.”
• Enter the email address that the school has on file for you.
• FACTS will then send you an email with a link to set up your username and password. Be sure to check your junk Email file (spam) for this email from FACTS if it does not come to your regular mail in-box.
• It is important to remember your username and password. The school will not be able to tell you the password if you forget it.
• If you get a message that reads “Error: Invalid Credentials”, you have not entered the email address that we have on file for you. Please contact Jenny Starks to confirm the correct email address in our school system.

How to retrieve a Family Portal password

• Go to Family Portal Login
• Click on “Forget Username/Password?” and follow the instructions from FACTS.

How to view your child’s grades and schedule online

• Go to Family Portal Login
• Log into Family Portal with your username and password.
• On the St. Joseph’s page under the “Student Information” tab, click “Schedule” to see your child’s schedule.
• On the St. Joseph’s page under the “Student Information” tab, click “Grades” and select the class for which you wish to view grades. NOTE: Please make sure you have the correct quarter selected under “Term.”

How to access the student directory

• Go to Family Portal Login
• Log into Family Portal with your username and password.
• The St. Joseph’s page will pop up. Under the “School Information” tab, click “Directory.”
• Type in the name of the student or parent you are looking for.
• You may also sort by grade, zip code, or city (carpooling).
• “Print Directory” button is on the right hand side of the page.